I just got a very interesting email today from someone who “Doesn’t Care” – but for not caring, they seemed to have a few things to say.
Here is the email I received and I would like to take a little time to appropriately respond to those of you who may have similar concerns or questions. I want to be as transparent and forthcoming as possible to all who check out AboveRubiesStudio.com.
So here was the original email:
|Your Name||Doesn’t Matter|
|Message||It’s great that you offer the Cricut Cutting Guide, but if you are going to put people on a mailing list and this is how you get them to join, it’s not very tasteful and I can’t imagine that people will look forward to your newsletters.
It’s tricky and its not nice. Right on the front page it says “don’t be fooled by imitation guides”. Well we’re not fooled by that, but you sure fooled me into getting your newsletter.
So, even though this wasn’t as nicely put as it could be. I’d like to make sure everyone is fully aware of what’s going on at “Above Rubies Studio”. 🙂
First thing I would like to say is that “tricking” people was certainly never an intention what so ever!!!
Secondly, we offer this Cricut Cutting Guide for FREE with the hope that we will have a chance to further help you in the future. Never to give you information you would not want or communication you would not like. We certainly don’t want anyone to receive updated information without wanting it! You have the option right off the bat to never receive another thing from AboveRubiesStudio.com after you download the Cricut Cutting Guide. That is TOTALLY up to you! 🙂
The reason we have you confirm your email address is for this very point alone. We don’t want to spam anyone!
We make sure that unsubscribing is as easy as possible and you are certainly free to do so at ANY point and time. There is an unsubscribe option on any and every email that would come from us.
Any other emails you receive would be from you choosing to subscribe to feedburner, which again is your choice to fill out your email and you can unsubscribe to that at any point as well. There has also been a question about the e-mails received from comments. This is not something that I control, but when you leave a comment you can chose to be notified as to whether or not you will receive the notification of response in that comment thread.
I want to reiterate there really is nothing “tricky” going on and deception is not the goal. We follow all “CAN-SPAM” laws and make sure that you never receive unsolicited emails from Above Rubies Studio.
I want to apologize to anyone out there that may have felt misled or “deceived”. I truly want to be honest with everyone, and it would really hurt me to think that anyone of you wonderful people would feel I lied to you about something.
And for the final issue mentioned, I have to say I am sorry!!! I hope that my spelling and grammar weakness is not totally inhibiting your enjoyment of the website and the information and try to provide to you all. I use spell check as much as possible, and as for grammar…let’s say I really enjoy writing exactly like I would talk to you! 😉 (Sorry to all my teachers in school!) This weakness is a real bugger sometimes, especially when you try to do something nice for your husband and you end up making a card like this one! 😉 😉 LOL – But I can laugh at myself, and again, try better to be MUCH more aware next time.
I really appreciate your feedback and want to make AboveRubiesStudio.com serve you the best that I possibly can.
Thank you for taking the time to visit AboveRubiesStudio.com and I really hope that I will continue to see you in the future despite my many many shortcomings!